Customer Support Information

  • HealthVault operations and customer support teams will want to know the number of users that you expect at launch and your expected growth pattern.
  • A security/privacy contact in case the HealthVault team needs to escalate an urgent issue to you. This can be an issue with your site or an issue with HealthVault.
  • Customer support contact info: phone, email, web. The HealthVault customer support agents may refer users your way if they contact HealthVault customer support about an issue that is specific to your app.
  • HealthVault customer support contact info to give your users:

Web: http://support.microsoft.com/healthvault
Forums: http://social.technet.microsoft.com/forums/en-US/categories/
Email is through a form on the web site above

When you have this information, contact hvbd@microsoft.com